1. The Contractor's Responsibilities
1.1. To provide subscribers with services that match the Subscriber's chosen tariff plan.
1.2. To register a Subscriber by creating opportunities register your personal account in the personal Cabinet.
1.3. To provide the services in accordance with the characteristics described on the official website of the Contractor.
1.4. To maintain the confidentiality of Subscriber information, got from him during registration, and also contents of private email messages except for the cases stipulated by the current legislation of Ukraine.
1.5. To provide basic and technical support to the Subscriber in connection with the contracted services, which includes:
1.5.1. Advice on registration, transfer on service to the Contractor, the extension and configuration of domain names that registered with the Contractor;
1.5.2. Advice when carrying out orders and the renewal of the entire list of services of the Contractor;
1.5.3. Technical characteristics and properties of the Contractor's services;
1.5.4. Consultations on the location and launch of the web resources of the Subscriber on the booked services of the Contractor;
1.5.5. Assistance in the installation and, at the request of the Subscriber self-installation ordered By SSL certificates within the ordered By the Virtual hosting services, Virtual servers or Dedicated physical servers. However, the installation involves the integration of SSL certificate of the website in the hosting control panel or virtual server, but does not provide for possible modification of the source code of scripts and files for the website to work correctly over HTTPS;
1.5.6. Free and complete replacement of failed components equipment services Dedicated physical servers;
Basic and customer technical support does not include:
1.5.7. The development of websites and other software for the Subscriber;
1.5.8. Correction and modification of the source code of the websites and to a Subscriber;
1.5.9. Modification of graphic elements and design resources of the Subscriber;
1.5.10. Activities aimed at improving the position of the website of the Subscriber in the results of search engines in the Internet;
1.5.11. Free treatment and cleanup of resources the Subscriber from viruses or other malicious code;
1.5.12. Installation/setup and removal is not standard software at the service Subscriber;
1.5.13. Administration and modification of the content subscriber;
1.5.14. Recovery Virtual and Dedicated server of the subscriber after the damage to software caused by actions of the Subscriber;
1.5.15. Update ON web sites of the Subscriber and tracking the existence of new updates.